Privacy Policy

1. Data we collect

• Contact data: name, email, phone number, delivery address.
• Order data: items, payment and delivery details.
• Technical data: IP address, device and browser data.
• Cookie data collected with your prior consent.

2. Purposes and scope of processing

We process personal data to conclude and perform contracts, process orders, deliver goods, handle payments and refunds, provide support, and meet legal obligations. Marketing messages are sent only with your consent, which you may withdraw at any time.

3. Legal basis

Processing relies on your consent, on performance of a contract, and on legal requirements under the Law of Ukraine 'On Protection of Consumer Rights' No. 1023-XII of 12 May 1991 and the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 3 September 2015.

4. Cookies

We use strictly necessary cookies to run the site, and analytics or marketing cookies only after your prior informed consent, as required by the Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 1 June 2010. You may withdraw consent in your browser settings at any time.

5. Sharing and retention

Data may be shared with payment providers, delivery services and IT vendors under confidentiality duties. We do not sell personal data. Data is stored only as long as needed for the stated purposes or as required by law.

6. Your rights

You may request access, correction, deletion or restriction of your data, object to processing, and withdraw consent by writing to contact@playopsa.com.

7. Complaints

Questions and disputes: contact@playopsa.com, +380 688 983 3351. You may file a complaint with the Ukrainian Parliament Commissioner for Human Rights.

8. Contact

playopsa.com, LLC · 14A Verkhniy Val St, Podil, Kyiv, 04071, Ukraine · contact@playopsa.com · +380 688 983 3351 · Managing Director: Daniel Meyer