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  1. Your request is registered and assigned a reference number.
  2. A specialist reviews the details and replies using the contact details you supplied.

Your rights and how to complain

Under the Law of Ukraine 'On Protection of Consumer Rights' No. 1023-XII of 12 May 1991, you are entitled to clear information and to a defined complaint procedure. Send complaints to contact@playopsa.com or call +380 688 983 3351.

Ordering, payment, delivery and refund procedures are set out in our Public Offer, as required by the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 3 September 2015.

Our Privacy Policy sets out the purposes, scope and methods of personal data processing under the Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 1 June 2010. Cookies processing personal data require your prior informed consent.